Refund policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item(s), we gladly accept returns within 14 days of delivery. Please note the following guidelines:
Returns Eligibility:
Items must be unused, in the same condition as received, and in the original packaging.
Initiating a Return:
To initiate a return, please contact us at ccuevas.art@gmail.com to obtain a return authorization.
Please provide your order number and reason for the return when contacting us.
Return Shipping:
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect due to our error.
We recommend using a trackable shipping service and purchasing shipping insurance for returns.
Refunds:
Once your return is received and inspected, we will process your refund within 3-5 business days. Refunds will be issued to the original method of payment.
Contact Us:
If you have any questions about our return policy or need assistance with a return, please contact us at ccuevas.art@gmail.com